Privacy Policy
Last updated 2026 · LUMA Trade
1. Data we process
Account details for winery users, invoices submitted to LUMA, correspondence with importers, payment promises, payment dates and registered disputes.
2. Why we process it
To follow invoices until payment, to communicate with importers on the winery's behalf, to forecast expected cash-in and to build verified importer payment ratings.
3. What other wineries can see
Only verified payment behaviour contributes to an importer's rating: agreed terms, actual payment time, kept and broken promises and whether a dispute is registered. Prices, products and other commercial information remain confidential.
4. Hosting and security
Data is hosted in the EU. Access is restricted per winery through row-level security, so a winery can only reach its own invoices, messages and forecasts.
5. Retention
Invoice and correspondence records are retained for as long as the account is active and for the statutory period afterwards. Verified payment records remain part of an importer's payment history.
6. Your rights
You may request access to, correction of or deletion of your personal data, and you may object to processing. Write to hello@lumatrade.io and we will respond within 30 days.
Data questions? hello@lumatrade.io